“Unfortunately, Nitro Reader is not compatible with Windows 10. Here is the email conversation I had with them I suppose they weren’t making any money off of it so they decided to stop developing. That is a shame I used it as my primary reader. The have discontinued the free reader and are only supporting the Nitro 10 Pro enterprise version. I had the same problem with Nitro and it was crashing my print queue and hanging the system after upgrading to win 10. Now I need to check out my Epson inkjet photo printer…. Maybe, if you uninstall Nitro (or at least clear the print spooler), that your HP printer may work again. It occurs to me that maybe that was the same situation with your HP printer. In my experience, Nitro PDF Creator locked out ALL printer drivers, and I cold not print to any printer at all until I did the system restore. Hopefully, the developers will fix the problem soon and we can all return to the free PDF Reader/Creator we love so much!īTW, one other thing occurred to me. You can use Edge as your pdf reader in the meantime. My advice would be to uninstall Nitro Reader 3 at least for the time being, and use the built-in Microsoft Print to PDF function that is embedded in Windows 10. However, the post with the address was from 2013, and I don’t know if its still good. The suggestion above of contacting the developers is easier said than done, if you are using their free product! I eventually found an email address from another post on this forum, and I sent an email directly yesterday. As I say, I didn’t try this, but it may work.
I didn’t try this but if you google something about “purge print queues” you will find some ways to get rid of the offending print jobs by temporarily stopping the spooler service, deleting the jobs, and restarting the service. So you may not have any restore points you can use. The solution I found was to use System Restore, but, for reasons unknown, I don’t believe this is activated by default in Windows 10. It locks up the print queues and even a restart doesn’t clear them. I ran into the same problem with Nitro PDF Creator. I can print to the Windows fax driver and the XPS document writer.
When I try to use these devices, the source program goes into “Not responding” mode and just sits there. I upgraded my system on the first day and most everything seemed to go fine except for printing to my networked HP laser printer or a PDF printer driver from Nitro.
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